Enterprise Performance Management

Enterprise Performance Management (EPM) is the process of monitoring performance across the enterprise with the goal of improving business performance. An EPM system integrates and analyzes data from many sources, including, but not limited to, e-commerce systems, front-office and back-office applications, data warehouses and external data sources.

In Manager Daily EPM consists of two main modules:

performance-management
1- Employee Performance Description

This module contains integrated tools to track works to be aligned with strategic and operational goals. Employees and managers have a comprehensive view of detailed works and their contribution.
This module is powered by tools below:

  • Organization Structure Integration
  • Job Description Integration
  • KPI Definition
  • Reporting
  • Sensitive Events
  • OPM Integration
2- Evaluation and Analyzing tools

This module manages evaluation procedures aligned with organization structure. Evaluation may be over employees, agents, sales representatives or other organizational units.

Analyzing tools also contain reporting tools to gather valued information as diagrams. This module is powered by tools below:

  • KPI data gathering tools
  • Report Generators
  • Custom Dashboard Integration
  • OPM Integration
  • Normalize Distribution Tools